During holidays, it has become common for popular train tickets to be difficult to obtain, but some third-party platforms have taken the opportunity to hype up paid ticket grabbing services, turning the basic needs of people's livelihoods into profit-making tools. From April 16th to 18th, Railway 12306 used big data analysis and risk control technology to accurately identify abnormal behaviors of registered accounts that frequently purchase tickets for non individuals and payment accounts that frequently pay for non individual orders. A total of 5.64 million transactions were put into the slow queue, and a total of 1.056 million tickets were rejected, effectively curbing malicious ticket grabbing behavior.
Railway ticketing is not an ordinary market commodity, but a fundamental public service that carries the rigid needs of millions of people returning home to visit relatives, seek medical treatment and education, and work outside. Its core attributes are inclusiveness and fairness, and it must not follow the profit seeking logic of "the higher the price, the better", nor allow anyone to seek "queue jumping" privileges with technological advantages.
The ticket grabbing software, under the guise of "acceleration package" and "priority ticket grabbing", misleads passengers into thinking that they can easily purchase tickets with money. In fact, it relies on automated programs to implement large-scale and high-frequency ticket brushing operations. In the face of the millisecond level and tens of millions of ticket grabbing efficiency of machines, ordinary people, no matter how fast their hands are and how well prepared they are, find it difficult to compete with them. This type of behavior is essentially using technological advantages to trample on the fair order of ticket purchasing, turning the first come, first served principle of equality into empty talk.
The speed of ticket buying and competition is a market law, but we must not tolerate the unequal competition between humans and machines, and we must not let technological dividends become a means of profit for a few platforms. As early as April 10th, the Cyberspace Administration of China and the National Railway Administration jointly interviewed seven third-party platforms involved in train ticket business, requiring them to strictly implement relevant laws and regulations on network security. Now, Railway 12306 has refused to issue 1.056 million tickets within 3 days, further precise countermeasures at the technical level, and returning ticket sources to public attributes.
While the railway department is taking precise countermeasures, the ticket brushing technology of third-party platforms is also constantly iterating. The game between malicious ticket grabbing and anti ticket grabbing will be a protracted battle.
This requires the railway 12306 to continuously upgrade its risk control capabilities, update its abnormal behavior recognition model in real time, expand server resources, and comprehensively build technical prevention barriers. Meanwhile, the candidate sorting algorithm can be optimized to ensure fair and efficient allocation of remaining votes; Upgrade the intelligent transfer recommendation function, accurately match the optimal transfer plan, provide passengers with multiple ticket purchasing options, and alleviate ticket anxiety.
In addition, the railway department can strengthen publicity and guidance, popularize official ticket purchasing channels and rules, expose marketing traps of ticket grabbing software, and guide passengers to purchase tickets rationally. Regulatory authorities strengthen supervision over the sales behavior of third-party platforms, clarify their behavior boundaries, promptly punish illegal and irregular behaviors, and form a long-term governance force to make malicious ticket grabbing behavior nowhere to hide. (Source: Economic Daily Author: Yu Lin)
(Editor in charge: Nian Wei)
